REMOTE, USA
SALES
FULL-TIME
Medallia is the global
leader in Customer Experience Management. Our mission is to create a world
where companies are loved by their customers; where organizations see you as a
person and not just their next sale. We do this by building a bridge between hundreds
of companies and billions of customers, around the world, enabling access to
your eyes, ears, and hearts, so they may design and deliver extraordinary
experiences, every single day.
Responsibilities:
Create, develop, and
grow a Center of Excellence for proposal management to stage processes that are
repeatable and scalable for complex RFPs, RFQs, and RFIs
Work directly with the
VP of Global Account Management to create a best-in-class proposal management
function
Strategize with all
internal teams, such as Sales, Marketing, Product Marketing, Managed Services,
Tech Support, Legal, etc. to build and execute on programs
Manage, write, and edit
winning proposals, pitch decks, and case studies for complex, competitive bids
that represent million-dollar opportunities
Learn and adapt with
the market by tracking/reporting on win/loss metrics, trend data (for product
and capability enhancements), and competitive offerings
Oversee RFP process
from inception to delivery working cross-collaboratively with
clients/customers, field sales, and solutions consultants (sales
engineers)
Requirements:
5+ years of proposal
writing for competitive bids
3+ years of experience
in Enterprise software/SaaS
Bachelor’s degree
Experience in start-up,
high-growth companies and/or clearly articulated passion for entrepreneurial
environments
Evidence of ability to
work on a diverse, high performing team
History of continuously
innovating on proposal development processes
Nice to haves:
Technical background,
such as BS in a technical major
Proposal management
experience at enterprise software/SaaS companies
Experience at companies
that grew from $100MM to $1B
At Medallia, we don’t
just accept difference - we celebrate it and recognize the value it brings to
our customers and employees. Medallia is proud to be an equal opportunity
workplace and is an affirmative action employer. Equal opportunity and
consideration are afforded to all qualified applicants and employees. We won't
unlawfully discriminate on the basis of gender identity or expression, race,
ethnicity, religion, national origin, age, sex, marital status, physical or
mental disability, Veteran status, sexual orientation, and any other category
protected by law.
Medallia is committed
to working with and providing reasonable accommodation to applicants with
disabilities in accordance with the American Disabilities Act and state
disability laws.
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